VERIDEXAFraud Case Assistance
EVIDENCE-LED SUPPORT FOR ONLINE SCAM CASES

Get support after an online scam
Understand your recovery options

Tell us what happened. We help you organize the evidence and explore realistic reporting, investigation and potential fund-recovery routes. Results depend on each case.

Confidential enquiryEvidence-led reviewRealistic guidanceNo recovery guarantees
Illustrative consultation photograph
COMMON ONLINE SCAMS

Support for different types of online scams

Different scams leave different evidence trails. Select a category to describe your situation in the enquiry form.

Cryptocurrency scams

Cryptocurrency scams

Fraudulent crypto investments, wallet transfers and deceptive platforms.

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Investment scams

Investment scams

False investment opportunities, high-return schemes and misleading brokers.

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Online trading scams

Online trading scams

Manipulated trading interfaces, fake balances and withdrawal barriers.

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POSSIBLE NEXT STEPS

Explore your recovery options

Bank and card payments

Ask your bank promptly about a recall or dispute; time limits can apply.

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Cryptocurrency transfers

Preserve public transaction IDs and contact the relevant exchange or provider.

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Reporting and documentation

Organize the timeline, communications and payment records for the appropriate authorities.

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OUR PROCESS

A clear process from enquiry to next steps

1

Submit your enquiry

Tell us what happened and share only non-sensitive information.

2

Initial review

We assess the details provided and identify relevant evidence.

3

Investigation options

Where appropriate, we discuss tracing or specialist investigation options.

4

Next-step assistance

We explain available reporting and potential recovery routes, without guarantees.

OUR APPROACH

Practical support starts with clear evidence

A careful review starts with the evidence you have. We help you document the timeline and understand possible reporting and fund-recovery routes. Further assistance depends on the circumstances of your case.

  • Evidence and transaction timeline review
  • Clear explanation of possible next steps
  • No requests for account passwords or private keys
Request an assessment →
Illustrative private consultation
CONFIDENTIAL ENQUIRY

Tell us about your case

Share basic details so we can understand your enquiry. Do not submit passwords, seed phrases, or sensitive identity documents.

Submitting this form does not create a client relationship or guarantee an investigation or recovery.

FRAUD AWARENESS

Understand the warning signs

Recognizing misleading trading interfaces and suspicious payment requests can help you document a case and avoid further losses.

Trading interface
Illustrative trading interface
Payment cards
Illustrative payment methods

Frequently asked questions

Can you guarantee recovery of my funds?

No. Whether funds can be recovered depends on the circumstances, payment method, institutions and applicable law.

Is the initial enquiry free?

Sending an enquiry is free. Any proposed paid service must be disclosed and agreed separately before work begins.

Should I share my wallet recovery phrase?

No. Never share passwords, private keys, seed phrases or one-time authentication codes.

What happens after I submit?

Your enquiry is reviewed and you may be contacted to discuss whether appropriate assistance is available.